Terms of Service
Terms and Conditions
Last updated: October 21, 2024
Welcome to Cutely Unique! We’re thrilled to have you here. Before making a purchase, please read our Terms and Conditions carefully. By accessing our website or purchasing our products, you agree to be bound by these terms, ensuring that both of us are set for a smooth and satisfying experience.
Our Promise to You
1.1 At Cutely Unique, we’re committed to offering products of exceptional quality and craftsmanship. These Terms and Conditions outline our policies and your rights when shopping with us.
1.2 By using our website, you acknowledge that you have read, understood, and agreed to these terms, as well as our Privacy Policy.
Product Descriptions & Prices
2.1 We put care into ensuring product descriptions, pricing, and images are accurate. Please note that natural variations can occur in our product due to unique materials.
2.2 Prices listed on our website may change from time to time without notice. We reserve the right to modify or discontinue any product at any time.
2.3 Our goal is for our images to reflect our product accurately, but color may vary slightly based on your display settings. We want you to love what you receive!
Orders and Payment
3.1 By placing an order, you’re committing to provide accurate, complete information, including your contact details, shipping address, and payment information.
3.2 Once you place an order, you’ll receive a confirmation email. All orders are subject to availability and may be canceled if we’re unable to fulfill them, in which case, we will issue a full refund promptly.
3.3 If your payment fails, your order may be canceled. Any fees related to currency conversion or international transactions are your responsibility.
Shipping & Delivery
4.1 We proudly ship globally. Shipping costs and delivery times are shown at checkout, and we’ll email you tracking information once your order ships.
4.2 While we aim to deliver on time, delays can occur due to factors beyond our control. For any delivery issues, please reach out so we can assist you.
4.3 Cutely Unique is not responsible for items lost or damaged during transit, but we’re here to help with any claims or resolutions.
Returns, Exchanges & Refunds
5.1 We want you to love your product! If you’re not completely satisfied, review our Return Policy to see if you’re eligible for a return, exchange, or refund.
5.2 Returns are accepted on eligible items within 30 days of delivery as long as they are unworn, in original packaging, and with proof of purchase.
5.3 Custom or personalized items may not be eligible for return unless they arrive damaged or defective. We’re happy to discuss any issues.
Warranty and Repairs
6.1 Each piece of our product comes with a limited warranty covering craftsmanship and material defects for 6 months from the date of purchase.
6.2 Our warranty doesn’t cover everyday wear and tear, misuse, or accidental damage. If you need a repair outside the warranty period, please contact us, and we’ll assist with repair options.
6.3 To ensure your product stays beautiful, we recommend following our Care Instructions, which we include with each order.
Intellectual Property
7.1 All content on our website—including text, images, logos, and designs—is the intellectual property of Cutely Unique and is protected by copyright and trademark laws.
7.2 Any unauthorized use, reproduction, or distribution of our content is prohibited. If you’d like to share or reference our content, please contact us for permission.
Limitation of Liability
8.1 Cutely Unique strives to provide high-quality products and services, but we’re not liable for any indirect, incidental, or consequential damages related to your use of our website or products.
8.2 We do not guarantee that our website will be error-free or uninterrupted, but we work to ensure the best experience possible.
Jurisdiction and Dispute Resolution
9.1 These Terms and Conditions are governed by the laws of the state of California, USA. By using our website, you consent to the exclusive jurisdiction of its courts.
9.2 In the event of any disputes, we encourage you to contact us directly to seek resolution.
Changes to Our Terms
10.1 Cutely Unique may update these Terms and Conditions from time to time. Any changes will be posted here with the date of revision, and your continued use of our site implies acceptance of the updated terms.
Contact Us
We’re here to help! If you have questions, concerns, or feedback, please don’t hesitate to get in touch.
Email: Contact@cutelyunique.com
Thank you for choosing Cutely Unique. We’re excited to be part of your journey in finding products that speak to you!